Track OrderWe use every endeavour to ensure that your Rodd & Gunn apparel is with you 10 working days after you placed your order, for deliveries to New Zealand or Australian addresses, and within 14 working days for addresses in other countries. It's easy to know what stage your order is at: Stage 1: Order ConfirmationSimply check your inbox to see if you have received an order confirmation email from us. An order confirmation email means that we have received your order. Stage 2: Dispatch NotificationSimply check your inbox to see if you have received a dispatch email from us. A dispatch email means that your goods have been packed and allocated a courier tracking number with one of our courier partners. The courier tracking number will be displayed within the dispatch notification. Stage 3: TransitYour order has left Rodd & Gunn and is in transit with one of our courier partners. Please follow the instructions below to find out the delivery status of your order with our courier partner. TO TRACK YOUR ORDER USING A TRACKING NUMBER
It's easy to track what stage your order is at with our courier partners. Please use one of the options below, depending on where your order is being delivered.
New Zealand addresses: click here to enter your Courier Post tracking number on the Courier Post website.
Australian addresses: click here to enter your TNT tracking number on the TNT website.International addresses: click here to enter your UPS tracking number on the UPS website.NB - your tracking number is found in the 'Order Dispatched' email you received from us. If you haven't received this email yet, then your order has not yet been dispatched. Please check the dispatch days at the top of this page and contact us if your order is outside of our promised delivery times. |
